What’s the difference between a direct customer and a reseller?

A direct customer is an organization that meets our eligibility requirements by being either a nonprofit, social welfare agency or educational entity and purchases Mobile Citizen to use directly within the organization. Direct customers are not permitted to resell Mobile Citizen services.

A reseller is an organization that meets our eligibility requirements by being either a nonprofit, social welfare agency or educational entity and purchases Mobile Citizen devices and service with the intention of reselling it to qualified end-users.

Please note, Mobile Citizen does not sell directly to individuals.

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